If you need additional assistance with the LockDown Browser, you can submit a ticket directly to Respondus support. ![]() During the webcam check, click the It's not working link and click the Need More Help? button. If you are experiencing trouble with your webcam when attempting to start an exam, live chat with a Respondus support agent is available right in the LockDown Browser. If it is not listed, click the + button to search for it in your Applications folder.įor more information visit the Apple support guide.
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